Workflow settings

Users can be notified by e-mail about tasks that affect them. The e-mails can be sent either when the task is created or regularly in defined time periods. It is also possible to globally disable notifications.

Workflow email notification settings with options for task notification schedule, buttons "save" and "back"

Figure 1085: Configuration of workflow settings

To configure workflow notifications:

  1. Select Workflow Settings in the user configuration room.

  2. Select one of the following parameters to set a task notification schedule:

    • Off: No e-mail notifications are sent to the currently logged in user.

    • Immediately (default): An e-mail notification is sent to the user immediately when a new task is created. The e-mail contains a notification regarding the single task only. This means the user will receive multiple e-mails if multiple tasks are created. E-mails are only sent once on task creation (no repeated reminders).

    • Daily: The user receives an e-mail with a summary listing all tasks currently claimed by the user or where the user is a candidate. A task is included in repeated summary e-mails as long as the task remains open for the user. No summary e-mail is sent if there are currently no tasks that affect the user.

    • Weekly: The user receives a summary e-mail on a weekly basis. The behavior is the same as for the Daily option.

  3. When ready, click Save to finalize your changes. To return to the previous page, click the button Back.