Two types of errors are common in this step. Either there is a connection issue with ImageMaster (its web services, database or storage), or there is an issue with the provided indexing data (e.g. a conflict because a value needs to be unique or because of a wrong data type with a format constraint violation). In the latter case with an indexing value issue it may become necessary to remove the rejected item.
In ImageMaster 9 it is also possible that a document is rejected because of missing master data which is expected to be linked to a document based on the document type. In this case archiving should be restarted after the missing master data has been added.
Consider that a size limit can apply for files that are uploaded in ImageMaster 9 (via FIS). For information on how to specify this limit in the application server configuration see the installation manual [IM ImageMaster] (section Settings for file size and post size limitations).
A resulting error in an Archiving.log is indicated by FIS exit code 9:
19.12.17 11:36:23:<-Info : Execution of [java -Dima.license.directory="/appsddm/home/stbadm/cold/bin/fis/ima-license" -cp "/appsddm/home/stbadm/cold/bin/fis/fis.jar" com.tsystems.ima.fis.console.FISMain -command ArchiveDocuments -batch_directory @/appsddm/home/stbadm/cache/cold/logs/DTI_WFL/DTI_WFL.00018/Archiving_FIS_Archive.batch -pid 00018 -parallel 5 -role AdminRole -profile FISProfile -c /appsddm/home/stbadm/cold/bin/fis/FIS.cfg -l /appsddm/home/stbadm/cache/cold/logs/DTI_WFL/DTI_WFL.00018 -p /appsddm/home/stbadm/cache/cold/logs/DTI_WFL/DTI_WFL.00018] failed. Exit code: [9] 19.12.17 11:36:23:<-Info : End of execution of FIS - Exit Code: 9
For further related log examples see the FIS system manual [SM FIS].