Privacy policy

The protection of your personal data is a top priority for T-Systems International GmbH. It is important for us to inform you about the collection, usage, and options regarding your personal data.

  1. What data are collected, how are they used, and how long are they stored?

    • When you use our online service, our servers temporarily record the domain name or IP address of your terminal device along with other data, such as the requested content or the response code.

      The logged data are only used for data security purposes, particularly to defend against attempted attacks on our web server (Art. 6 para. 1f DSGVO). They are neither used for the creation of individual application profiles nor shared with third parties, and they are deleted within 7 days at the latest. We reserve the right to statistically evaluate anonymized data records.

    • Many operating systems allow (provide the option) to dictate the text in addition to keyboard input. When using this function, the speech is processed by a third party (e.g. Apple, Google, Microsoft) as the responsible party, and the result is entered in the input field. For details of the functionality on how to enable or disable the use, and on the legal basis of the processing, contact the respective operating system manufacturer.

  2. Data control when clicking on external links or links to social media platforms

    Some pages contain links to other websites. By clicking on these links, you will be directed to external information pages or to the company page of the selected platform. The platforms, as well as the third-party content providers, offer these services and process their data under their own responsibility. To ensure that you have full data control, the external links used only establish direct contact between the respective network and the visitor when you actively click on the button.

    By clicking on the external links, (Art. 6 para. 1a GDPR) the following data may be transmitted to persons responsible for the externally linked websites: IP address, browser information, operating system, screen resolution, installed browser plug-ins such as Adobe Flash Player, the previous page when you followed a link (referrer), the URL of the current page, etc.

  3. Where can I find the information that is important to me?

    This privacy policy provides an overview of the points that apply to Telekom’s processing of your data in this online service.

    Further information on data privacy is available at https://www.telekom.com/en/company/data-privacy-and-security/governance-data-privacy.

  4. Who is responsible for data processing? Who do I contact if I have questions about the data privacy policy at Telekom?

    T-Systems International GmbH acts as the data controller. If you have any queries, please contact our Customer Services department or the Global Data Privacy Officer, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany, datenschutz@telekom.de.

  5. What rights do I have?

    You have the right,

    1. to request information on the categories of data processed, the purposes of processing, any recipients of the data, or the planned storage period (Art. 15 GDPR);

    2. to demand the correction or completion of wrong or incomplete data (Art. 16 GDPR);

    3. to revoke given consent at any time with effect for the future (Art. 7 para. 3 GDPR);

    4. to object to data processing that is to be carried out on the basis of a legitimate interest for reasons arising from your particular situation (Art. 21 (1) GDPR);

    5. in certain cases, within the framework of Art. 17 GDPR, to demand the deletion of data, in particular, insofar as the data are no longer required for the intended purpose or are processed unlawfully, or if you have revoked your consent in accordance with (c) above or declared an objection in accordance with (d) above;

    6. under certain conditions, to demand the restriction of data, insofar as deletion is impossible or the obligation to delete is disputed (Art. 18 GDPR);

    7. to data portability, i.e. you can receive your data that you have provided to us in a conventional machine-readable format, such as CSV, and transmit it to others if necessary (Art. 20 GDPR);

    8. to issue a complaint to the competent supervisory authority about the data processing (for telecommunication contracts: Federal Commissioner for Data Protection and Freedom of Information, otherwise State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia).

  6. Who does T-Systems International GmbH pass my data on to?

    To order processors, i.e. companies that we commission with the processing of data within the scope provided by law, Art. 28 GDPR (service providers, vicarious agents). Telekom remains responsible for the protection of your data even in this case. We commission companies in the following areas in particular: IT, sales, marketing, finance, consulting, customer service, human resources, logistics, printing.

    To cooperation partners who independently provide services for you or in connection with your Telekom contract. This is the case if you order services from such partners through us, provided that you consent to the involvement of the partner or if we involve the partner on the basis of legal permission.

    Due to legal obligation: In certain cases, we are legally obligated to transmit certain data to the requesting government agency.

  7. Where are my data processed?

    Your data are processed in Germany and other European countries. If, in exceptional cases, processing of your data also takes place in countries outside the European Union (in so-called third countries), this will happen,

    • if you have expressly consented to this (Art. 49 para. 1a GDPR). (In most countries outside the EU, the level of data protection does not meet EU standards.) This applies in particular to comprehensive monitoring and control rights of state authorities, e.g. in the USA, which disproportionately interfere with the data protection of European citizens,

    • or insofar as it is necessary for our provision of services to you (Art. 49 para. 1b DSGVO),

    • or insofar as it is provided for by law (Art. 6 para. 1c GDPR).

    Furthermore, your data will only be processed in third countries if certain measures ensure that an adequate level of data protection exists (e.g. adequacy decision of the EU Commission or so-called suitable guarantees, Art. 44ff GDPR).

© T-Systems International GmbH – March 2024